Shipping & Return Policy
Shipping & Delivery Policy
Jupiter’s Lab primarily provides digital products and consulting services.
No physical items are shipped unless explicitly stated.
Digital Products & Services
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Digital products are delivered electronically via email or download link
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Access to services or sessions will be provided after booking confirmation
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Delivery times may vary depending on the product or service purchased
Physical Products
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Orders are processed within 3–7 business days
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Shipping times vary based on location and carrier
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Tracking information will be provided when available
Delays
Jupiter’s Lab is not responsible for delays caused by carriers, incorrect addresses, or external factors beyond our control.
Contact
Return Policy
At Jupiter’s Lab Creative Studio LLC, all physical products are produced and fulfilled with intention and quality in mind.
All sales are final.
We do not accept returns, exchanges, or refunds on any physical products, including but not limited to cups and tote bags.
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 3 days of delivery at [your email] with:
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Your order number
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A clear photo of the damaged item
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A brief description of the issue
Once reviewed, we will determine eligibility for a replacement at our discretion.
Incorrect Shipping Information
Jupiter’s Lab is not responsible for orders shipped to incorrectly entered addresses. Please ensure all shipping details are accurate at checkout.
General Policy
By purchasing from Jupiter’s Lab Creative Studio LLC, you acknowledge and agree to this no return, no refund policy.